A refund will be provided to you crediting your original method of payment within 30 days, providing all the Returns and Refunds Policy Conditions are met and our warehouse has received the original item that is being returned.
Cash refunds will not be provided under any circumstances.
For further information and conditions please refer to our Refunds and Returns Policy here.
We offer a variety of payment methods through the familiar and trusted PayFast interface. We process MasterCard and Visa credit cards, Instant EFT, Masterpass and credit facility mobicred. PLEASE NOTE: NO ADDITIONAL FEES ARE CHARGED ONTO YOU WHEN USING PAYFAST.
Yes, payment is 100% secure. Transactions are secured through our payment provider, PayFast. PayFast has many protocols and systems in place to ensure your information is secure such as using Extended Validation SSL with 2048-bit encryption as well as 3D Secure which is in place for all credit card transactions.
We ensure all garments are created with care and love but should you find any faults despite all our extensive quality checks, please inform us of the damage or fault via our Contact Page or fill out our Return Form here, in order for us to assist you.